Contact Us

Contact SiriusXM Listener Care

Please choose from the options below to resolve your questions and contact us.

  • Chat with Us

    If you're unable to resolve your issue via the self-help links, the best way to reach us is via chat.
    Chat Hours:
    Monday – Friday: 8am – 11pm EST
    Saturday – Sunday: 8am – 8pm EST

    Call Us

    Call Listener Care - Contact Us By Phone

    NOTE: Please be sure to have your account number, radio ID or ESN when you call.

    Listener Care Hours:
    Monday – Friday: 8am – 8pm EST
    Saturday – Sunday: Closed

  • Self-Help

  • Need more help? If you have previously contacted SiriusXM with an issue, and it hasn't been resolved to your satisfaction - we're here to help!

    Unresolved Issues

Need immediate assistance?

To send feedback to a specific channel, program, or DJ, just find your channel on the channel lineup page, then click on the channel name and contact them directly.

Or, you can send ListenerCare an email

Have you previously contacted SiriusXM Listener Care about the issue?

The best way to resolve an issue is to call or chat with SiriusXM Listener Care directly. Please call us at the toll-free number below, or click the green button below to chat with a member of our support team.


Call Listener Care - 1-877-837-6021

Listener Care Hours:
Monday – Saturday: 8am – 11pm EST
Sunday: 8am – 8pm EST

Chat Live

Chat Hours:
Monday – Saturday: 8am – 11pm EST
Sunday: 8am – 8pm EST

Or, you can send us an email